Sales Paid

Salesforce

Salesforce is a customer relationship management and AI customer platform for sales, service, marketing, commerce, data, and automation.

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PricingPaid
Starting pricePricing varies by Salesforce cloud and edition; many products have free trials and published entry tiers. Verify current product-specific pricing.
Free planNo
Free trialYes
APIYes
Open sourceNo
DeploymentCloud
Last verifiedJuly 29, 2026
Overview

Tool overview

Salesforce is listed under Sales AI tools.

Summary

What is Salesforce?

Salesforce provides CRM and customer platform products for sales pipelines, service operations, marketing automation, commerce, analytics, data, AI agents, workflow automation, and enterprise customer engagement.

Best fit

Best for

EnterprisesSales teamsService teamsMarketing teamsCRM administratorsConsultants
Audience

Who is it for?

Sales leadersCustomer service teamsMarketing teamsRevOpsDevelopersAdministrators
Capabilities

Key features

Sales CRM

Service Cloud

Marketing and commerce tools

Data Cloud

Agentforce and AI features

Workflow automation

Extensive APIs and AppExchange

Workflows

Use cases

Managing sales pipelines

Supporting customers

Automating marketing workflows

Building customer apps

Creating AI agents

Centralizing customer data

Integrating enterprise systems

Strengths

Pros

  • Large CRM ecosystem
  • Broad API and developer platform
  • Extensive partner program
  • Covers sales, service, marketing, data, and AI workflows
Considerations

Cons

  • Can be complex and expensive
  • Implementation often requires admins or consultants
  • Add-ons and editions affect total cost
Considerations

Limitations

Not a lightweight CRM for every team

Requires configuration and governance

Pricing varies widely by cloud and edition

Cost

Pricing details

Pricing modelPaid
Starting pricePricing varies by Salesforce cloud and edition; many products have free trials and published entry tiers. Verify current product-specific pricing.
Free planNo
Free trialYes
Pricing context

Billing options

Monthly or annual subscription by edition; enterprise contracts

View official pricing
Compatibility

Supported languages

  • Multiple languages
Connectivity

Integrations

AppExchange

APIs

Slack

Data Cloud

Marketing tools

ERP and enterprise apps

Specs

Technical details

PlatformsWeb, iOS, Android, API
Multilingual supportYes
Login requiredYes
Open sourceNo
LicenseProprietary
DeploymentCloud
CompanySalesforce
Current versionContinuous cloud service
Models / versionsSalesforce Customer 360 / Agentforce platform
Editions / plansSales Cloud Service Cloud Marketing Cloud Commerce Cloud Data Cloud Agentforce Industry Clouds
Data confidenceHigh
Last verifiedJuly 29, 2026
Documentation → Data source →
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Answers

Frequently asked questions

Salesforce provides CRM and customer platform products for sales pipelines, service operations, marketing automation, commerce, analytics, data, AI agents, workflow automation, and enterprise customer engagement.
Enterprises Sales teams Service teams Marketing teams CRM administrators Consultants
The listed pricing model for Salesforce is Paid. Pricing can change, so users should verify the latest plan details on the official website.
Yes. The current profile indicates that a free trial is available.
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