Customer Support Freemium

Yellow.ai

Enterprise agentic AI for customer service across chat, voice, and email

Visit official website
PricingFreemium
Starting price$0.99/resolution
Free planYes
Free trialYes
APIYes
Open sourceNo
DeploymentCloud
Last verifiedAugust 3, 2026
Overview

Tool overview

Yellow.ai is listed under Customer Support AI tools.

Summary

What is Yellow.ai?

Yellow.ai is an enterprise agentic AI platform for building and operating customer-service and employee-service agents across chat, voice, email, SMS, web, mobile, and messaging channels. It includes an omnichannel builder, APIs, integrations, analytics, and multilingual support.

Best fit

Best for

Enterprises automating multilingual customer and employee service across channels

Audience

Who is it for?

Customer experience teamsContact-center leadersEnterprise automation teamsTechnology and channel partners
Recommendation

Decision note

Rebuilt from the original export under V412/V411 independent factual verification. Preview only; Apply requires Failures = 0, Warnings = 0, Unmapped = 0, Missing = 0, reviewed explicit clears, image import disabled or V380 PASS, representative edit-screen comparison, and a zero-change post-Apply Preview.

Capabilities

Key features

Agentic omnichannel builder for chat and voice

Intelligent email agents and proactive campaigns

APIs, webhooks, custom integrations, and analytics

Multilingual support across 135+ languages

Workflows

Use cases

Automate customer-service resolutions

Deploy voice and chat support agents

Handle email and messaging workflows

Create employee-service automation

Strengths

Pros

  • Free plan with included monthly sessions
  • Supports 135+ languages and 35+ channels
  • Official referral, channel, and technology partnerships
Considerations

Limitations

The free plan limits agents, sessions, channels, integrations, and administrative features.

Production accuracy depends on workflow design, integrations, knowledge quality, testing, and language-specific tuning.

Cost

Pricing details

Pricing modelFreemium
Starting price$0.99/resolution
Free planYes
Free trialYes
Pricing context

Billing options

Free included sessionsPer-resolution usageEnterprise custom contract
Pricing context

Pricing note

The Free plan includes one agent and 500 sessions per month; additional usage is listed at $0.99 per resolution. Enterprise removes limits and adds advanced channels, integrations, governance, and support.

View official pricing
Compatibility

Supported languages

  • 135+ languages
Connectivity

Integrations

150+ integrations

APIs

Webhooks

CRM and contact-center systems

Specs

Technical details

PlatformsWeb
Multilingual supportYes
Login requiredYes
Open sourceNo
DeploymentCloud
CompanyYellow.ai
Models / versionsNexus VoiceX Intelligent Email Agents AI Copilot
Editions / plansFree, Basic, Professional, Organization, and Custom plans
Data confidenceHigh
Last verifiedAugust 3, 2026
Documentation → Data source →
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Answers

Frequently asked questions

Yellow.ai is an enterprise agentic AI platform for building and operating customer-service and employee-service agents across chat, voice, email, SMS, web, mobile, and messaging channels. It includes an omnichannel builder, APIs, integrations, analytics, and multilingual support.
Enterprises automating multilingual customer and employee service across channels
The listed pricing model for Yellow.ai is Freemium. Pricing can change, so users should verify the latest plan details on the official website.
Yes. The current profile indicates that a free trial is available.
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