Tool overview
KrispCall is listed under Customer Support AI tools.
What is KrispCall?
KrispCall is a cloud telephony platform for business phone numbers, VoIP calling, SMS, call routing, call center workflows, analytics, and CRM integrations.
Best for
Small businesses, startups, sales teams, support teams, and call centers needing cloud telephony.
Who is it for?
Customer support teams, sales teams, call centers, SMBs, remote teams, agencies, and operations teams.
Key features
Virtual numbers
VoIP calling
business SMS
call forwarding and transfer
IVR/phone trees
power dialer
call monitoring
AI Copilot
call analytics
CRM integrations.
Use cases
Customer support
sales calling
call centers
remote business phone systems
virtual numbers
CRM-connected call workflows
SMS communication.
Pros
- Affordable entry plan
- supports calling and SMS
- useful CRM integrations
- call center features
- 14-day money-back guarantee on paid plans.
Cons
- Calling and SMS charges are extra
- KYC can be required for full functionality
- Essential plan has a 5-user limit
- some integrations/features are beta or coming soon.
Limitations
Subscription does not include call/SMS usage charges. Some country numbers require purchase fees and carrier documentation. Essential plan is limited to 5 users.
Pricing details
Billing options
Monthly or annual billing; annual plans save 20%; Enterprise custom pricing.
Supported languages
- English
Integrations
HubSpot, Pipedrive, Zapier, Microsoft Dynamics 365, Pabbly Connect, ActiveCampaign, Keap, Salesforce, Zendesk, Slack, and more




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