CRM Freemium

Twenty

Open-source CRM with customizable data, workflows, APIs, and AI agents

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PricingFreemium
Starting price$9/user/mo billed annually
Free planYes
Free trialYes
APIYes
Open sourceYes
DeploymentHybrid
Last verifiedJuly 31, 2026
Overview

Tool overview

Twenty is listed under CRM AI tools.

Summary

What is Twenty?

Twenty is an open-source CRM for customizable objects, fields, views, workflows, dashboards, email and calendar sync, APIs, webhooks, MCP, and AI agents. Teams can use managed cloud plans or self-host the Pro feature set for free.

Best fit

Best for

Teams that need an extensible open-source CRM instead of a rigid sales platform

Audience

Who is it for?

Sales teamsOperations teamsDevelopersImplementation partners
Recommendation

Decision note

Rebuilt from the original export under the complete V412/V411 factual-source-verification workflow. Preview only. Apply remains blocked until Failures = 0, Warnings = 0, Unmapped = 0, Missing = 0; explicit clears are reviewed; image import is disabled or V380 accepts the asset; a representative WordPress edit screen is compared with the export and proposed row; and a post-Apply zero-change Preview succeeds.

Capabilities

Key features

Custom CRM objects, fields, views, and layouts

Email, calendar, workflows, dashboards, and automation

REST, GraphQL, webhooks, MCP, and app framework

Managed cloud and free self-hosted deployment

Workflows

Use cases

Build a customizable sales CRM

Migrate records from legacy CRM systems

Automate account and pipeline workflows

Connect AI assistants to CRM data through MCP

Strengths

Pros

  • Free self-hosted Pro feature set
  • Low published cloud seat pricing
  • Active open-source releases and partner ecosystem
Considerations

Limitations

Self-hosted teams are responsible for security, backups, upgrades, email delivery, and infrastructure.

AI agents and workflows need permissions, auditability, testing, and human approval for consequential updates.

Cost

Pricing details

Pricing modelFreemium
Starting price$9/user/mo billed annually
Free planYes
Free trialYes
Pricing context

Billing options

Free self-hostedMonthly cloudAnnual cloudPaid self-hosted Organization license
Pricing context

Pricing note

Cloud Pro is $9/user/month billed yearly and Organization is $19/user/month billed yearly. Self-hosted Pro features are free. Cloud trials are 7 days without a card or 30 days with a card.

View official pricing
Compatibility

Supported languages

  • 30+ languages
Connectivity

Integrations

Email and calendar sync

REST API

GraphQL API

Webhooks

MCP

Specs

Technical details

PlatformsWeb, API
Multilingual supportYes
Login requiredYes
Open sourceYes
LicenseAGPL-3.0 plus Twenty commercial license for designated premium code
DeploymentHybrid
CompanyTwenty.com, PBC
Current version2.6.0
Models / versionsTwenty CRM AI agents MCP server
Editions / plansFree, Basic, Professional, Organization, and Custom plans
Data confidenceHigh
Last verifiedJuly 31, 2026
Documentation → Source code → Release notes → Data source →
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Answers

Frequently asked questions

Twenty is an open-source CRM for customizable objects, fields, views, workflows, dashboards, email and calendar sync, APIs, webhooks, MCP, and AI agents. Teams can use managed cloud plans or self-host the Pro feature set for free.
Teams that need an extensible open-source CRM instead of a rigid sales platform
The listed pricing model for Twenty is Freemium. Pricing can change, so users should verify the latest plan details on the official website.
Yes. The current profile indicates that a free trial is available.
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