CRM Enterprise Only

Numa

AI operating system for dealership calls, appointments, service, and CSI

Visit official website
PricingEnterprise Only
Starting priceContact sales
Free planUnknown
Free trialYes
APIUnknown
Open sourceNo
DeploymentCloud
Last verifiedJuly 30, 2026
Overview

Tool overview

Numa is listed under CRM AI tools.

Summary

What is Numa?

Numa is an AI customer-operations platform built for automotive dealerships. Its voice and messaging agents answer calls, recover missed leads, book service appointments, provide repair-order updates, coordinate inbox work, detect at-risk customers, and write actions back to dealership systems.

Best fit

Best for

Automotive dealerships handling high call, text, and service volume

Audience

Who is it for?

Dealer principalsFixed-operations leadersService advisorsBDC and customer-experience teams
Recommendation

Decision note

Confirm supported DMS, CRM, phone and scheduling systems, rooftop count, call volume, after-hours behavior, escalation, recording consent, implementation, reporting, support, and total commercial terms.

Capabilities

Key features

Context-aware voice AI for dealership calls

Real-time service appointment booking

Missed-call recovery and lead follow-up

Repair-order status updates from DMS data

Shared inbox and cross-department coordination

Heat-case detection and CSI protection

Workflows

Use cases

Answering dealership calls after hours

Booking fixed-operations appointments

Updating customers on repair orders

Recovering missed sales and service leads

Strengths

Pros

  • Purpose-built for automotive dealerships
  • Connects directly with live dealership systems
  • Handles voice and messaging in one workflow
Considerations

Cons

  • Pricing requires a demo
  • Integration depth varies by dealership stack
  • Escalation and customer promises need human oversight
Considerations

Limitations

Numa can misunderstand callers, expose incorrect repair status, double-book, or make unsuitable commitments. Dealerships must verify DMS mappings, escalation rules, recording consent, appointment capacity, customer identity, and every consequential communication.

Cost

Pricing details

Pricing modelEnterprise Only
Starting priceContact sales
Free planUnknown
Free trialYes
Pricing context

Billing options

Custom dealership agreement

Pricing context

Pricing note

Numa uses a get-a-demo commercial process and does not publish a stable starting amount. Official guidance says dealership voice-AI pricing commonly varies by call volume, rooftops, integrations, and included workflows. No ongoing free plan or formal free trial was confirmed.

View official pricing
Compatibility

Supported languages

  • English
Connectivity

Integrations

Dealership DMS systems

Dealership CRM systems

Xtime

CDK

Dealertrack

Phone and messaging systems

Specs

Technical details

PlatformsWeb
Multilingual supportUnknown
Login requiredYes
Open sourceNo
DeploymentCloud
CompanyNuma
Models / versionsNuma dealership AI agents
Editions / plansNuma AI Operating System Operator voice AI Smart Inbox
Data confidenceHigh
Last verifiedJuly 30, 2026
Documentation → Data source →
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Answers

Frequently asked questions

Numa is an AI customer-operations platform built for automotive dealerships. Its voice and messaging agents answer calls, recover missed leads, book service appointments, provide repair-order updates, coordinate inbox work, detect at-risk customers, and write actions back to dealership systems.
Automotive dealerships handling high call, text, and service volume
The listed pricing model for Numa is Enterprise only. Pricing can change, so users should verify the latest plan details on the official website.
Yes. The current profile indicates that a free trial is available.
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