Tool overview
Quivr is listed under Customer Support AI tools.
What is Quivr?
Quivr provides six specialized AI agents for customer-support drafting, routing, analytics, knowledge maintenance, engagement, and automated actions. It connects to helpdesks, commerce systems, CRMs, payments, communication tools, databases, and internal services through standard integration methods.
Best for
Support teams automating repetitive tickets while retaining governed human escalation
Who is it for?
Decision note
Rebuilt from the original export under the complete V411 factual-source-verification workflow. Preview only. Apply remains blocked until Failures = 0, Warnings = 0, Unmapped = 0, Missing = 0, all explicit clears are reviewed, image import is disabled or V380 accepts the asset, one representative WordPress edit screen is compared with the export and proposed row, and a post-Apply zero-change Preview is completed.
Key features
Six specialized customer-support AI agents
Drafting, routing, analytics, and knowledge workflows
REST, GraphQL, webhooks, and MCP integrations
Usage-based actions on top of a base subscription
Use cases
Draft support replies
Route and tag tickets
Resolve approved repetitive requests
Maintain support knowledge
Pros
- Public base and usage pricing
- Official free trial path without a card
- Broad helpdesk and business integrations
Limitations
Refunds, account changes, and customer communications require authorization, audit logs, and escalation controls.
Generated replies and automated actions can be incorrect and must be tested against real policies and edge cases.
Pricing details
Billing options
Pricing note
The base subscription is €150 per month and includes six agents. Additional usage is billed by action, including €0.03 per routed tag, €0.50 per used draft, and €1 per automated resolution.
Supported languages
- English
Integrations
Zendesk
Freshdesk
Gorgias
Shopify
Salesforce
HubSpot
Stripe
Slack
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