Customer Support Paid

LiveChat

LiveChat is a customer support platform for website chat, messaging, ticketing, automation, and sales conversations.

Visit official website
PricingPaid
Starting pricePublic pricing available on the official website; starting price not confirmed here
Free planNo
Free trialYes
APIUnknown
Open sourceNo
DeploymentCloud
Last verifiedJune 8, 2026
Overview

Tool overview

LiveChat is listed under Customer Support AI tools.

Summary

What is LiveChat?

LiveChat helps businesses talk with website visitors and customers through live chat, messaging, ticket management, chatbot handoffs, support workflows, and sales or service conversations across connected channels.

Best fit

Best for

Customer support teamsSales teamsEcommerce businessesSaaS companiesWebsite owners
Audience

Who is it for?

Support agentsCustomer experience teamsSales representativesEcommerce operatorsSmall business teams
Capabilities

Key features

Website live chat widget

Customer messaging inbox

Ticketing and support workflows

Chat routing and agent management

Chatbot and automation integrations

Reporting for support and sales conversations

Workflows

Use cases

Answering customer questions on a website

Qualifying sales leads through chat

Routing conversations to support agents

Managing support tickets and follow-ups

Connecting chat with CRM and help desk tools

Improving response time for customer service

Strengths

Pros

  • Focused on real-time customer conversations
  • Useful for support and sales teams
  • Integrates with common business and ecommerce tools
  • Supports chat routing, ticketing, and automation workflows
Considerations

Cons

  • Requires setup and team processes to manage conversations well
  • Costs can grow with seats, usage, or selected products
  • Advanced automation may require integrations or additional tools
Considerations

Limitations

Focused on customer communication and support workflows

Not a graphic design or image generation platform

Teams still need trained agents and clear support processes

Cost

Pricing details

Pricing modelPaid
Starting pricePublic pricing available on the official website; starting price not confirmed here
Free planNo
Free trialYes
View official pricing
Compatibility

Supported languages

  • English
Connectivity

Integrations

Shopify

WordPress

Slack

Salesforce

HubSpot

Mailchimp

Zapier

Specs

Technical details

PlatformsWeb, iOS, Android, Desktop, WordPress plugin
Multilingual supportUnknown
Login requiredYes
Open sourceNo
LicenseProprietary
DeploymentCloud
CompanyText SA
Launch year2002
Current versionContinuous cloud service
Models / versionsCloud service; version details may change over time
Editions / plansPaid plans available See official pricing page
Data confidenceHigh
Last verifiedJune 8, 2026
Documentation → Data source →
Decision hub

Finish your evaluation of LiveChat

Move between similar tools, comparison cards, quick answers, user reviews, and open discussion without leaving the page.

Tools, comparisons & answers

Explore the best next step before choosing LiveChat

Browse similar tools, open focused comparison cards, and answer the most common buying questions.

Similar tools Comparisons FAQ
Compare

Compare alternatives

See how LiveChat compares with the closest relevant AI tools.

Build custom comparison
Smart AI comparison LiveChat vs Crisp Compare pricing, ratings, features, AI score, and use cases. Freemium alternative View comparison Smart AI comparison LiveChat vs Zendesk Compare pricing, ratings, features, AI score, and use cases. Paid alternative View comparison Smart AI comparison LiveChat vs Gorgias Compare pricing, ratings, features, AI score, and use cases. Paid alternative View comparison Smart AI comparison LiveChat vs Help Scout Compare pricing, ratings, features, AI score, and use cases. Paid alternative View comparison
Answers

Frequently asked questions

LiveChat helps businesses talk with website visitors and customers through live chat, messaging, ticket management, chatbot handoffs, support workflows, and sales or service conversations across connected channels.
Customer support teams Sales teams Ecommerce businesses SaaS companies Website owners
The listed pricing model for LiveChat is paid. Pricing can change, so users should verify the latest plan details on the official website.
Yes. The current profile indicates that a free trial is available.
Community proof

User reviews

Real user feedback helps others understand strengths, limitations, and the best-fit workflows before choosing this tool.

No reviews Average rating
0 Total reviews
No reviews yet

Be the first to review LiveChat

Share what worked, what did not, who this AI tool is best for, and what buyers should verify before choosing it.

Ask in discussion
Tool discussion

Ask or discuss this tool

Ask questions, share workflows, or discuss your experience with this AI tool.

ReplyContinue threads
EditUpdate your posts
ReportKeep it useful
0Total messages
0Threads
0Replies
Start a useful threadAsk, compare workflows, or reply to reviews

Keep it specific and helpful. You can edit or delete your own messages after posting.

Please log in to join the discussion.

Live discussion

Community messages

Reply to messages and keep the discussion useful. Use Report for abuse or spam. Your own posts can be edited or deleted.

No discussion yetBe the first to ask a question or share a useful workflow.