Tool overview
Chert is listed under Customer Support AI tools.
What is Chert?
Chert provides API and workflow infrastructure for sending, receiving, routing, and observing real iMessage conversations at business scale. Teams can connect customer threads to CRMs, sales tools, voice agents, and internal systems, with SMS fallback when iMessage is unavailable.
Best for
Sales, customer operations, and product teams building trusted iMessage workflows
Who is it for?
Decision note
Reviewed Chert’s official homepage, contact page, agent page, thesis, and launch materials. iMessage API access, webhooks, SMS fallback, CRM integrations, managed onboarding, and contact@trychert.com were confirmed. Public pricing, a free plan, a free trial, supported languages, and an affiliate program were not confirmed.
Key features
Sends and receives real iMessage conversations through one API
Provides REST APIs and webhooks for message events
Falls back to SMS when recipients lack iMessage
Exposes delivery channel and message-status visibility
Connects conversations with CRM and sales workflows
Supports managed onboarding and full-stack outbound execution
Use cases
Build AI agents that communicate through iMessage
Book meetings from conversational outbound campaigns
Route customer replies into CRM workflows
Automate follow-up and qualification conversations
Add trusted messaging to consumer applications
Pros
- Uses a familiar high-engagement customer channel
- Supports API-led and managed implementation models
- Includes delivery events and webhook-based observability
- Connects with common sales and automation tools
Cons
- Public plan pricing is not listed
- iMessage reach depends on Apple ecosystem availability
- High-volume outreach requires careful consent and governance
Limitations
Chert depends on Apple iMessage availability, responsible identity management, recipient consent, and compliant outreach practices. Teams should validate sending limits, opt-out handling, SMS fallback costs, integration scope, and local messaging regulations before scaling automated conversations.
Pricing details
Billing options
Pricing note
Chert does not publish standard plan prices. The official site directs buyers to book a call and describes both programmable infrastructure and a full-stack outbound service. Confirm message volume, iMessage identity capacity, SMS fallback charges, integration work, onboarding, and managed-service scope.
Supported languages
- English
Integrations
Salesforce
Attio
GoHighLevel
Slack
Close
Vapi
HubSpot
REST API
Webhooks




Please log in to join the discussion.