Tool overview
Missive is listed under Productivity AI tools.
What is Missive?
Missive is a collaborative communication workspace for teams that run on email. It combines personal and shared inboxes, internal threads, collaborative drafts, assignments, tasks, rules, analytics, AI drafting and summarization, and integrations across email, SMS, WhatsApp, social channels, CRM, and project tools.
Best for
Teams coordinating high-volume email and multi-channel customer work
Who is it for?
Decision note
Confirm team size, annual or monthly billing, connected channels, API and AI-provider requirements, SSO, IP restrictions, analytics, migration, data handling, referral eligibility, and current plan terms.
Key features
Personal and shared team inboxes
Internal threads and collaborative drafting
Assignments, tasks, and due dates
Rules, auto-assignment, and follow-ups
Multi-provider AI assistant and automations
Email, SMS, WhatsApp, social, CRM, and project integrations
Use cases
Managing shared customer inboxes
Delegating email and communication work
Automating routing and follow-up
Coordinating tasks within conversations
Pros
- Thirty-day no-card trial
- Apps for web, desktop, iOS, and Android
- Active referral and affiliate program
Limitations
Missive can route, summarize, draft, or automate messages incorrectly. Teams must verify recipients, content, permissions, integrations, AI-provider settings, retention, customer consent, and every external communication before sending.
Pricing details
Billing options
Pricing note
Starter starts at $14 per user per month billed yearly, Productive at $24, and Business at $36. Monthly billing is also available at a higher rate. Missive offers a 30-day risk-free trial with no credit card; this is not an ongoing free plan.
Supported languages
- Multiple languages
- Translate to any language
Integrations
Gmail
Google Workspace
Outlook
IMAP
Messenger
Twilio
HubSpot
Salesforce
Asana
ClickUp
Trello
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