Tool overview
Lunavo is listed under Automation AI tools.
What is Lunavo?
Lunavo is an AI execution layer for freight forwarders and logistics companies. It monitors inboxes, TMS platforms, portals, and feeds, then handles order intake, dispatch, quoting, invoice audit, status communication, billing preparation, appointments, tracking, and exceptions with human escalation.
Best for
Freight forwarders and logistics operators scaling volume without matching overhead
Who is it for?
Decision note
Confirm supported TMS products, email and portal access, agent scope, confidence thresholds, human approvals, data hosting, security, implementation, customer-message controls, support, and current commercial terms.
Key features
Automated order intake from email, PDF, Excel, and EDI
Dispatch recommendations based on contribution margin
Instant freight quoting from rates and contracts
Invoice audit against shipment agreements
Shipment-status communication and exception routing
Billing, appointment, and track-and-trace agents
Use cases
Entering loads into a TMS
Responding to freight status requests
Auditing invoices and preparing billing
Coordinating appointments and exceptions
Pros
- Works inside existing logistics systems
- Keeps dispatchers in the approval loop
- Supports several back-office agents
Cons
- Pricing requires a meeting
- Operational rules need careful configuration
- Automated messages and margins require review
Limitations
Lunavo can extract wrong shipment data, choose unsuitable margins, update the wrong system, or send inaccurate customer messages. Operators must verify contracts, rates, loads, documents, approvals, exceptions, credentials, and every financial action.
Pricing details
Billing options
Custom agreement
Pricing note
Lunavo uses a book-a-meeting commercial process and does not publish a fixed starting price. No ongoing free plan or formal free trial was confirmed. Scope depends on agents, freight volume, systems, rollout, and support.
Supported languages
- English
Integrations
Outlook
Microsoft Teams
Comtrix
Soloplan
McLeod TMS
EDI
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