Tool overview
Ellipsis is listed under Healthcare AI tools.
What is Ellipsis?
Ellipsis Health provides Sage, an emotionally intelligent AI Care Manager for health plans, health systems, specialty care, and life sciences. Sage conducts multilingual voice and SMS outreach for enrollment, assessments, surveys, medication adherence, discharge follow-up, care coordination, and documentation, with healthcare-grade safety and integration controls.
Best for
Health plans and care organizations scaling reviewed patient engagement
Who is it for?
Decision note
Confirm eligible care-management workflows, supported languages, call and SMS volume, EHR integrations, clinical escalation, hosting, BAA terms, monitoring, implementation, support, and the current quote.
Key features
Autonomous voice and SMS patient outreach
Enrollment, benefits, eligibility, and copay workflows
Health-risk assessments and patient surveys
Medication adherence and discharge follow-up
EHR and case-management integration through an API-first architecture
Clinical oversight, HIPAA controls, and SOC 2 Type II infrastructure
Use cases
Reducing patient outreach backlogs
Automating health assessments and surveys
Supporting medication adherence programs
Coordinating post-discharge follow-up
Pros
- Purpose-built for healthcare care management
- Supports multilingual empathetic conversations
- Publishes formal healthcare technology partnerships
Cons
- Commercial pricing requires a demo
- Clinical workflows require accountable oversight
- Implementation depends on health-system integration
Limitations
Sage can misunderstand patients, miss clinical nuance, or route a case incorrectly. Healthcare organizations must validate scripts, consent, integrations, escalation rules, documentation, privacy, and every consequential clinical decision.
Pricing details
Billing options
Pricing note
Ellipsis Health uses a sales-led enterprise model. No stable public starting amount, ongoing free plan, or formal self-service trial was confirmed. Pricing depends on program scope, call volume, integrations, implementation, security, and support.
Supported languages
- Multilingual
Integrations
Salesforce Agentforce Health
Epic
HealthEdge GuidingCare
EHR systems
Case-management systems
NVIDIA Riva
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