Tool overview
KrispCall is listed under Customer Support AI tools.
What is KrispCall?
- KrispCall is a cloud telephony platform for business phone numbers
- VoIP calling
- SMS
- call routing
- call center workflows
- analytics
- and CRM integrations.
Best for
- Small businesses
- startups
- sales teams
- support teams
- and call centers needing cloud telephony.
Who is it for?
Key features
Virtual numbers
VoIP calling
business SMS
call forwarding and transfer
IVR/phone trees
power dialer
call monitoring
AI Copilot
call analytics
CRM integrations.
Use cases
Customer support
sales calling
call centers
remote business phone systems
virtual numbers
CRM-connected call workflows
SMS communication.
Pros
- Affordable entry plan
- supports calling and SMS
- useful CRM integrations
- call center features
- 14-day money-back guarantee on paid plans
Cons
- Calling and SMS charges are extra
- KYC can be required for full functionality
- Essential plan has a 5-user limit
- some integrations/features are beta or coming soon
Limitations
Subscription does not include call/SMS usage charges. Some country numbers require purchase fees and carrier documentation. Essential plan is limited to 5 users.
Pricing details
Billing options
Monthly or annual billing; annual plans save 20%; Enterprise custom pricing.
Supported languages
- English
Integrations
HubSpot
Pipedrive
Zapier
Microsoft Dynamics 365
Pabbly Connect
ActiveCampaign
Keap
Salesforce
Zendesk
Slack
and more


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