Klaviyo

Klaviyo is an AI-powered B2C CRM and marketing automation platform for email, SMS, WhatsApp, and customer data.

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PricingFreemium
Starting priceFree plan available; paid email/SMS pricing scales by profiles and channels
Free planYes
Free trialYes
APIYes
Open sourceNo
DeploymentCloud
Last verifiedJune 19, 2026
Overview

Tool overview

Klaviyo is listed under Email Marketing AI tools.

Summary

What is Klaviyo?

Klaviyo unifies customer data for ecommerce and B2C brands, then uses segmentation, automation, analytics, and AI to power personalized email, SMS, mobile push, RCS, WhatsApp, and lifecycle marketing campaigns.

Best fit

Best for

Ecommerce brands DTC companies B2C marketers Lifecycle marketers SMS marketing teams Growth teams

Audience

Who is it for?

Ecommerce marketersCRM managersLifecycle teamsFoundersGrowth marketersDevelopers integrating customer data
Capabilities

Key features

Email marketing

SMS marketing

Customer profiles

Segmentation

Marketing automation flows

AI-powered insights

Predictive analytics

Ecommerce integrations

WhatsApp/RCS/mobile push options

Forms and sign-up tools

Analytics and reporting

APIs and developer tools

Workflows

Use cases

Automating ecommerce email flows

Sending SMS campaigns

Segmenting customers by behavior

Personalizing product recommendations

Recovering abandoned carts

Tracking customer lifecycle marketing

Connecting store data to campaigns

Strengths

Pros

  • Strong ecommerce and B2C marketing focus Deep Shopify and ecommerce integrations Free plan available Powerful segmentation and analytics API and developer ecosystem
Considerations

Cons

  • Costs can rise with profile count and messaging volume Best suited to ecommerce/B2C brands rather than generic newsletters SMS costs and add-ons can complicate budgeting
Considerations

Limitations

Not a general-purpose CRM for all sales teams Requires clean customer data and compliance practices

Advanced analytics and platform

features can be plan-dependent

Cost

Pricing details

Pricing modelFreemium
Starting priceFree plan available; paid email/SMS pricing scales by profiles and channels
Free planYes
Free trialYes
View official pricing
Compatibility

Supported languages

English

multilingual customer messaging depends on content and setup

Connectivity

Integrations

Shopify

WooCommerce

Magento

BigCommerce

CRMs

payment providers

analytics tools

messaging platforms

API

Klaviyo MCP and AI connectors

Specs

Technical details

Platformsweb api
Multilingual supportYes
Login requiredYes
Open sourceNo
LicenseProprietary
DeploymentCloud
CompanyKlaviyo
Current versionContinuous cloud service
Models / versionsContinuous cloud service
Data confidenceHigh
Last verifiedJune 19, 2026
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Answers

Frequently asked questions

Klaviyo unifies customer data for ecommerce and B2C brands, then uses segmentation, automation, analytics, and AI to power personalized email, SMS, mobile push, RCS, WhatsApp, and lifecycle marketing campaigns.
Ecommerce brands DTC companies B2C marketers Lifecycle marketers SMS marketing teams Growth teams
The listed pricing model for Klaviyo is Freemium. Pricing can change, so users should verify the latest plan details on the official website.
Yes. The current profile indicates that a free trial is available.
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