Customer Support Paid

CloudTalk

AI business calling software for sales and support teams.

Visit official website

We may earn a commission when you purchase through our links. Learn more.

PricingPaid
Starting price$25 per user/month, billed annually
Free planNo
Free trialYes
APIYes
Open sourceNo
DeploymentCloud
Last verifiedJune 22, 2026
Overview

Tool overview

CloudTalk is listed under Customer Support AI tools.

Summary

What is CloudTalk?

  • CloudTalk is an AI business calling platform for sales
  • support
  • operations
  • and hiring teams. It helps teams manage global calling
  • route and monitor calls
  • automate workflows
  • use AI voice agents
  • analyze conversations
  • and connect calling workflows with CRM and helpdesk tools.
Best fit

Best for

  • Sales teams
  • Customer support teams
  • Call centers
  • Customer success teams
  • Operations teams
  • Remote teams
  • SaaS companies
  • Recruiting teams
  • Businesses using CRM workflows
Audience

Who is it for?

Sales managersSupport managersCustomer success teamsRevenue teamsOperations teamsRecruitersBusinesses needing cloud calling and AI voice workflows
Capabilities

Key features

AI voice agents

AI sales dialer

AI call summary and tagging

AI notes

Call transcription

Sentiment analysis

Topic extraction

Call scoring

Call recording

Call queuing

Call menus / IVR

Call flow designer

Real-time monitoring

Analytics and reporting

Click-to-call

Power dialer

Parallel dialing

Voicemail drop

WhatsApp messaging

International SMS

Local numbers in 160+ countries

CRM and helpdesk integrations

API documentation available

Workflows

Use cases

Customer support calls

Sales outreach

Inbound call routing

Outbound call efficiency

AI-led calling

Remote team communication

International expansion

Call center analytics

Team coaching and monitoring

CRM-connected call workflows

Recruiting and candidate calling

Operations team communication

Strengths

Pros

  • Strong fit for sales and support teams
  • AI voice agent capabilities
  • 100+ integrations
  • Local numbers in 160+ countries
  • Desktop and mobile access
  • API documentation available
  • Good affiliate terms through PartnerStack
Considerations

Cons

  • No free plan listed
  • Pricing may vary by country/currency
  • Advanced AI and calling features may depend on plan or add-ons
  • Best suited for teams, not casual solo users
Considerations

Limitations

Some international calling bundles and availability depend on region.

Some AI voice, dialer, and advanced integration features may require higher plans or add-ons.

Pricing and feature availability should be verified on the official website before purchase.

Cost

Pricing details

Pricing modelPaid
Starting price$25 per user/month, billed annually
Free planNo
Free trialYes
Pricing context

Billing options

Billed annually; monthly billing may be available at a different price. Pricing may vary by region/currency.

View official pricing
Compatibility

Supported languages

  • English, German, Spanish, French, Portuguese, Italian, Slovak, Arabic, Dutch, Hebrew, Romanian, Swedish, Turkish, Greek, Polish, Traditional Chinese
Connectivity

Integrations

Salesforce

Zendesk

HubSpot

Pipedrive

Zoho

CRM

Gong

Zapier

Freshdesk

Help Scout

Intercom

Microsoft Dynamics

Odoo

Salesloft

Outreach

Bullhorn

Monday

Shopify

Microsoft Teams

plus 100+ integrations.

Specs

Technical details

PlatformsWeb, Desktop, iOS, Android
Multilingual supportYes
Login requiredYes
Open sourceNo
LicenseProprietary
DeploymentCloud
CompanyCloudTalk
Current versionCloud-based service
Models / versionsCloud-based SaaS plans
Editions / plansFree, Basic, Professional, Organization, and Custom plans
Data confidenceHigh
Last verifiedJune 22, 2026
Documentation → Data source →
Decision hub

Finish your evaluation of CloudTalk

Move between similar tools, comparison cards, quick answers, user reviews, and open discussion without leaving the page.

Tools, comparisons & answers

Explore the best next step before choosing CloudTalk

Browse similar tools, open focused comparison cards, and answer the most common buying questions.

Similar tools Comparisons FAQ
Compare

Compare alternatives

See how CloudTalk compares with the closest relevant AI tools.

Build custom comparison
Smart AI comparison CloudTalk vs KrispCall Compare pricing, ratings, features, AI score, and use cases. Paid alternative View comparison Smart AI comparison CloudTalk vs Intercom Compare pricing, ratings, features, AI score, and use cases. Paid alternative View comparison Smart AI comparison CloudTalk vs Kustomer Compare pricing, ratings, features, AI score, and use cases. Paid alternative View comparison Smart AI comparison CloudTalk vs Gladly Compare pricing, ratings, features, AI score, and use cases. Enterprise Only alternative View comparison
Answers

Frequently asked questions

CloudTalk is an AI business calling platform for sales, support, operations, and hiring teams. It helps teams manage global calling, route and monitor calls, automate workflows, use AI voice agents, analyze conversations, and connect calling workflows with CRM and helpdesk tools.
Sales teams Customer support teams Call centers Customer success teams Operations teams Remote teams SaaS companies Recruiting teams Businesses using CRM workflows
The listed pricing model for CloudTalk is paid. Pricing can change, so users should verify the latest plan details on the official website.
Yes. The current profile indicates that a free trial is available.
Community proof

User reviews

Real user feedback helps others understand strengths, limitations, and the best-fit workflows before choosing this tool.

No reviews Average rating
0 Total reviews
No reviews yet

Be the first to review CloudTalk

Share what worked, what did not, who this AI tool is best for, and what buyers should verify before choosing it.

Ask in discussion
Tool discussion

Ask or discuss this tool

Ask questions, share workflows, or discuss your experience with this AI tool.

ReplyContinue threads
EditUpdate your posts
ReportKeep it useful
0Total messages
0Threads
0Replies
Start a useful threadAsk, compare workflows, or reply to reviews

Keep it specific and helpful. You can edit or delete your own messages after posting.

Please log in to join the discussion.

Live discussion

Community messages

Reply to messages and keep the discussion useful. Use Report for abuse or spam. Your own posts can be edited or deleted.

No discussion yetBe the first to ask a question or share a useful workflow.