AI Agents Enterprise Only

OpenDialog

Build governed conversational agents for insurance service and operations

Visit official website
PricingEnterprise Only
Starting priceContact sales
Free planUnknown
Free trialYes
APIYes
Open sourceNo
DeploymentCloud
Last verifiedJuly 29, 2026
Overview

Tool overview

OpenDialog is listed under AI Agents AI tools.

Summary

What is OpenDialog?

OpenDialog provides conversational AI agents for insurance and regulated service workflows. It supports structured conversations, business logic, integrations, testing, monitoring, and controlled deployment across customer journeys.

Best fit

Best for

Teams building controlled agents for multi-step technical or operational work

Audience

Who is it for?

AI engineersDevelopersPlatform teamsAutomation and operations leaders
Recommendation

Decision note

Accepted after official-source review and duplicate screening. Preview and visually verify the WordPress edit screen before applying or publishing.

Capabilities

Key features

Multi-step agent execution with configurable tools

Integrations for external systems and data

Monitoring, permissions, and human approval controls

Deployment workflows for production agent applications

Workflows

Use cases

Automating cross-system operational tasks

Building agent-powered products and services

Coordinating research and execution workflows

Running controlled autonomous processes

Strengths

Pros

  • Handles workflows beyond simple chat interfaces
  • Connects reasoning directly with approved actions
  • Reduces repetitive work across several systems
Considerations

Cons

  • Agent errors can propagate between connected systems
  • Permissions and tool access require strict controls
  • Production deployments need continuous monitoring
Considerations

Limitations

Agents may misunderstand instructions or take unintended actions. Teams should restrict permissions, isolate testing, log every action, validate external data, and require human approval for sensitive or irreversible operations.

Cost

Pricing details

Pricing modelEnterprise Only
Starting priceContact sales
Free planUnknown
Free trialYes
Pricing context

Billing options

Custom enterprise agreementUsage and deployment-based terms
Pricing context

Pricing note

OpenDialog sells insurance-specific AI-agent deployments through discovery, implementation, and enterprise agreements. No stable public starting amount, ongoing self-service free plan, or formal public trial was confirmed. Terms depend on journeys, channels, integrations, volume, compliance, and support.

View official pricing
Compatibility

Supported languages

  • Multilingual customer journeys
Connectivity

Integrations

Insurance policy systems

CRM

Contact-center platforms

Open GI

Specs

Technical details

PlatformsWeb, API
Multilingual supportYes
Login requiredYes
Open sourceNo
DeploymentCloud
CompanyOpenDialog AI Ltd
Launch year2019
Models / versionsSAFER framework AI Agent Management System Insurance-native AI agents
Editions / plansSelma Sales Agent Jamie Policy Query Agent Rhea Re-engagement Agent Michaela MTA Agent Clark Claims Agent
Data confidenceHigh
Last verifiedJuly 29, 2026
Documentation → Release notes → Data source →
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Answers

Frequently asked questions

OpenDialog provides conversational AI agents for insurance and regulated service workflows. It supports structured conversations, business logic, integrations, testing, monitoring, and controlled deployment across customer journeys.
Teams building controlled agents for multi-step technical or operational work
The listed pricing model for OpenDialog is Enterprise only. Pricing can change, so users should verify the latest plan details on the official website.
Yes. The current profile indicates that a free trial is available.
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