Voice Enterprise Only

Certus AI

Restaurant voice agent for orders, reservations, and missed calls

Visit official website
PricingEnterprise Only
Starting priceContact sales
Free planNo
Free trialYes
APIYes
Open sourceNo
DeploymentCloud
Last verifiedJuly 30, 2026
Overview

Tool overview

Certus AI is listed under Voice AI tools.

Summary

What is Certus AI?

Certus AI is a 24/7 restaurant phone agent that answers calls, takes complex orders, handles reservations and catering inquiries, suggests add-ons, and sends orders into connected POS or kitchen systems. It supports English, Spanish, and additional languages.

Best fit

Best for

Restaurants and multi-location groups replacing overloaded phone operations

Audience

Who is it for?

Independent restaurantsRestaurant groupsQuick-service operatorsCatering teamsHospitality operations managers
Recommendation

Decision note

Suitable for evaluation after confirming final commercial terms, permissions, data handling, lifecycle status, and edit-screen aliases. Keep Needs Review enabled until a human verifies the published profile.

Capabilities

Key features

Twenty-four-hour restaurant call answering

Complex menu, modifier, and allergy conversations

Direct POS or printer order delivery

Reservations, catering, and event-inquiry handling

Automated upselling and payment workflows

Multilingual service in English, Spanish, and additional languages

Workflows

Use cases

Taking restaurant phone orders during busy periods

Handling reservations and catering inquiries

Reducing missed calls and abandoned orders

Sending structured orders into POS and KDS systems

Supporting multilingual restaurant customers

Strengths

Pros

  • Designed specifically for restaurant phone operations
  • Connects calls to order and payment workflows
  • Supports multilingual guests and multiple POS systems
Considerations

Cons

  • Public pricing is not disclosed
  • Menu and POS onboarding requires careful configuration
  • Voice orders and payments still require operational monitoring
Considerations

Limitations

Restaurant voice automation can misunderstand accents, modifiers, allergies, availability, payment details, or exceptional requests. Operators should monitor transcripts and orders, test every menu path, maintain escalation rules, and verify POS, privacy, and payment controls.

Cost

Pricing details

Pricing modelEnterprise Only
Starting priceContact sales
Free planNo
Free trialYes
Pricing context

Billing options

Custom commercial agreementRestaurant location and call scope
Pricing context

Pricing note

Certus AI routes prospective customers to a booked demo and does not publish a stable product price. The site promotes getting started without setup friction, but a demo or onboarding call does not establish an ongoing Free Plan or a product Free Trial. Pricing is recorded as Contact sales.

View official pricing
Compatibility

Supported languages

  • English
  • Spanish
  • Additional languages
Connectivity

Integrations

Toast

Square

Clover

SkyTab

POS and KDS systems

Printers and SMS payment links

Specs

Technical details

PlatformsWeb
Multilingual supportYes
Login requiredYes
Open sourceNo
DeploymentCloud
CompanyCertus AI, Inc.
Launch year2025
Models / versionsRestaurant ordering agent Reservation and event triage Multilingual call handling Upselling workflows
Editions / plansRestaurant Voice Agent POS integrations Multi-location operations
Data confidenceHigh
Last verifiedJuly 30, 2026
Documentation → Data source →
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Answers

Frequently asked questions

Certus AI is a 24/7 restaurant phone agent that answers calls, takes complex orders, handles reservations and catering inquiries, suggests add-ons, and sends orders into connected POS or kitchen systems. It supports English, Spanish, and additional languages.
Restaurants and multi-location groups replacing overloaded phone operations
The listed pricing model for Certus AI is Enterprise only. Pricing can change, so users should verify the latest plan details on the official website.
Yes. The current profile indicates that a free trial is available.
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